Heavy EquipmentTechnical support

Your people. Our expertise.

Keep more money in your business.

You have your own people and machines, and you already pay to keep them working. Why pay again for an outside mechanic, travel and waiting time when someone you already employ may be able to carry out the repair?

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You have the machine and people on site. We provide access to expertise.

Think how much money could stay in your business if your employees had access to specialist knowledge without bringing in an expert every time a problem appears.

Use your own team

Your mechanic does not need to know every hydraulic system, controller or manufacturer. We help identify the cause, plan the next checks and support the agreed work.

Reduce avoidable costs

Remote support can reduce travel costs, unnecessary component purchases and downtime. We assess when this approach makes practical sense.

Keep the knowledge in your business

A repair completed by your own people means more than saving on one invoice. When a similar fault occurs, your mechanic may already know where to start.

Equipment and services

Support covers all types of machinery and equipment. Examples include excavators, dozers, wheeled and tracked loaders, articulated, rigid-frame and tracked dumpers, tipper trucks and heavy trucks, graders, rollers and compactors, asphalt pavers and road milling machines, mobile and crawler cranes, forklifts, telehandlers, access platforms, crushers and screens, demolition machinery, hydraulic breakers and shears, generators and hydraulic power units, pumps, compressors, engines, and industrial, agricultural, mining, marine and dredging machinery. These are examples, not a limited list. Every inquiry is assessed against the available evidence and relevant technical experience.

01 / DIAGNOSTICS

Diagnostics and repair

Review of symptoms, possible causes and test sequence. A second opinion on costly repairs, hydraulics and attachments.

02 / SELECTION

Selection and buying

Help choosing a machine and attachments for a specific job. Review of listings, configurations and documents before purchase.

03 / ASSESSMENT

Condition and value

Preliminary technical assessment and indicative value range from available evidence. Full on-site inspection by agreement.

04 / PARTS

Parts and options

Help identifying parts, checking alternatives and finding suppliers worldwide. Compare available options, prices and lead times before making a decision.

GLOBAL MACHINERY TECHNICAL SUPPORT NETWORK

Hands-on experience. International cooperation.

Heavy Equipment Technical Support combines hands-on experience with machinery on mining, energy, construction and marine projects with an international network of collaborating specialists.

Your first contact is Lukas Siudak, founder and Mechanic Supervisor with hands-on heavy equipment experience across Europe and the Middle East.

Lukas takes the first call. Depending on the issue, specialist skills and language required, he directs the case to the appropriate person in the network. Scope and specialist availability are agreed for each case.

We are building a global technical cooperation platform connecting equipment owners with experts. To collaborate as a specialist, contact us with your field, experience and working languages.

From your inquiry to agreed work

The initial consultation is free. It is an initial assessment, not a free full diagnosis or a guarantee of remote repair.

1. Describe the machine and issue

Send the model, location, symptoms and checks already completed. Tell us which people and tools are available on site.

2. Agree the scope and price

We assess whether remote support is suitable and match the specialist to the case. Scope, cost and availability are agreed before paid work begins.

3. Work with your team

We support data analysis and the next actions. If on-site service or different tools are needed, we will make that clear.

Talk directly to technical support

Call or send a WhatsApp message to discuss the issue briefly. Send the machine model and a short description of the symptoms. The initial consultation is free.

Machine make and model · location · symptoms · when the issue occurs · checks already completed · photos, videos and measurements you can share

Lukas Siudak takes the first call in English, Dutch or Polish. For another language, he directs the inquiry to the appropriate person. Availability is confirmed individually.